The Customer Service Side of Garage Floor Coating

Customer Service

In the Akron and Cleveland areas, the right garage floor coating can make a world of difference, not just in how your space looks, but in how it holds up over time. As authorized dealers with GarageFloorCoating.com, we know that great floors start with great service.

From the moment you reach out to us until the final follow-up, our focus is on providing an experience that’s as smooth and reliable as the floors we install.

The Power of Communication: Keeping You Informed

When it comes to a big home project like a garage floor coating, nobody likes surprises. That’s why we place a strong emphasis on communication throughout the entire process. From your initial consultation through to the final inspection, we make sure you’re kept in the loop. We provide regular updates on our progress, discuss any necessary adjustments, and are always available to answer your questions. By keeping the lines of communication open, we help ensure that the project runs smoothly and that you feel confident and informed every step of the way.

Jobsite Arrival: Professionalism Right From the Start

When our team arrives at your home or business, we’re all about making a strong first impression. It’s not just about showing up on time—though that’s certainly important. It’s about arriving prepared, with everything we need to get the job done right. We take the time to introduce ourselves, walk you through the day’s plan, and make sure we’re on the same page before any work begins. This approach helps set the tone for a professional and efficient project from the very start.

Garage Floor Coating: Precision and Craftsmanship

Epoxy flooring isn’t just about laying down a new surface; it’s about transforming a space. And that transformation depends on attention to detail at every step. We take pride in our meticulous approach, from the careful grinding of the concrete to the precise application of each layer of epoxy. By focusing on the details, we ensure that your floor not only looks incredible but also performs to the highest standards. Our commitment to craftsmanship means you can trust that your new floor will stand up to the demands of daily Ohio life.

Protecting Your Property is a Priority

Your property is one of your most valuable assets, and we treat it with the care it deserves. Before we start any work, we take thorough precautions to protect your space. This includes covering nearby surfaces, applying masking films to windows, and safeguarding any areas that need special attention, such as your landscaping or outdoor features. Beyond these physical protections, the epoxy floors we install also offer built-in safeguards against moisture, radon, and other potential hazards, ensuring that your investment is well-protected for years to come.

Mixing and Application: Ensuring a Flawless Finish

The way epoxy is mixed and applied plays a critical role in the quality of the final product. We’re committed to getting it right, starting with precise measurements and careful mixing in a clean, controlled environment. We use protective sheeting to prevent contamination and apply each layer with precision to ensure a smooth, even finish. This meticulous approach is what allows us to deliver floors that are not only beautiful but also built to last.

Making a Lasting Impression: Our Commitment to Service

We understand that the first impression we make can set the tone for your entire experience with us. That’s why we put so much effort into ensuring that every interaction—from the initial consultation to the final walk-through—demonstrates our commitment to quality and customer satisfaction.

We’re not just installing a floor; we’re building a relationship based on trust and respect. And that’s something we take very seriously.